This is an express trick! Evade THIS COMPANY AT ALL COST!. YOUR FREE TRIAL STARTS THE MINUTE YOU ORDER! So as for my situation, I didn't get the item until 7 days after I requested. My FREE preliminary is currently 9 days before I should drop or be naturally charged $134 Cdn. I attempted it… no huge changes found and attempted to drop 9 days after I got the item (16-day preliminary) just to discover they have just charged me and I can not drop and recover my cash. I can drop further shipments however I was as yet charged for something I found didn't live up to my desires. Client support said you clearly didn't peruse the fine print! Indeed, I read the 16-day preliminary however missed the way that my preliminary began right away. On the affirmation email that was sent to check I requested the item NEVER said your preliminary has just begun. They have a following framework that shows conveyance so why not make it dependent on that. They said it's not our issue delivery took such a long time.